Last updated: 14/09/2026
 

At Ringtailll, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it and what rights you have.
 

1. Who we are

Ringtailll is operated by:

Michiel Claessens
Trading as: Ringtailll
Constabelstraat 78
9200 Schoonaarde
Belgium
 

Enterprise number: VAT number: BE1005689070
Email: ringtailll@outlook.com
Phone: +32 486 57 55 51

For questions about this Privacy Policy or how we handle your personal data, please contact us at ringtailll@outlook.com.
 

2. What personal data we collect

Depending on how you use our website, we may collect the following personal data:
 

When you place an order

We may collect:

• First and last name

• Billing and delivery address

• Email address

• Phone number, if provided

• Order details, including the products purchased and order value

• Payment information necessary to process your payment

Payment information is processed securely by our payment service provider. Ringtailll does not store complete payment card details.

When you contact us

If you contact us by email or through our website, we may collect the information you provide, such as your name, email address and the content of your message.

When you use our website

We may collect limited technical information that is necessary to operate and secure our website, such as your IP address, browser type, device type and information about your interaction with the website.

Some of this information may be collected through cookies.
 

3. How we use your personal data

We use your personal data to:

• Process and deliver your orders

• Process payments

• Communicate with you about your order

• Respond to customer enquiries

• Process returns, refunds and exchanges

• Maintain and secure our website

• Prevent fraud and misuse

• Comply with legal, tax and accounting obligations

• Improve our website and services

We only use your personal data for legitimate and necessary purposes.
 

4. Legal basis for processing

Depending on the circumstances, we process your personal data based on one or more of the following legal bases under the General Data Protection Regulation (GDPR):

Performance of a contract

We need certain personal data to process your order, receive payment and deliver your products.
 

Legal obligation

We may need to process and retain certain information to comply with legal, tax and accounting requirements.
 

Legitimate interests

We may process certain information where this is necessary for our legitimate interests, such as maintaining website security, preventing fraud and responding to customer enquiries.
 

Consent

Where required by law, we ask for your consent before using non-essential cookies or other technologies that require consent.

You may withdraw your consent at any time.
 

5. Wix

Our webshop is operated using Wix.

Wix provides the technology and infrastructure that allows us to operate our website and webshop, including hosting, website functionality and order processing.

Wix may process personal data on our behalf in accordance with applicable data protection law.
 

6. Payment providers

Payments are processed through the payment methods and payment providers available at checkout.
 

The payment provider used for your transaction may process information such as your name, billing information and payment details in order to securely process your payment.

We do not store your complete payment card details.

The specific payment providers available on our webshop may change over time.
 

7. Shipping and delivery

To deliver your order, we provide the necessary delivery information to bpost or another postal or delivery service used to fulfil your order.

This may include your name, delivery address and other information necessary for delivery.
 

8. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Where required, we ask for your consent before placing or using non-essential cookies.

We use Usercentrics to manage cookie preferences and obtain and document consent where required.

You can manage or change your cookie preferences through our cookie settings.

For more information, please see our Cookie Policy.
 

9. Sharing your personal data

We do not sell or rent your personal data.

We may share personal data with trusted service providers where this is necessary to operate our business and provide our services.

These may include:

• Wix

• Our payment service providers

• bpost or other delivery providers

• Usercentrics, for managing cookie preferences

• IT and technical service providers

• Accounting and financial service providers

• Government authorities where required by law

These parties only receive the information necessary for the relevant purpose and are required to handle personal data in accordance with applicable law.
 

10. International data transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law.
 

11. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Order and financial information may need to be retained for longer periods to comply with legal, tax and accounting obligations.

Customer correspondence may be retained for as long as reasonably necessary to handle your request or protect our legitimate interests.

When personal data is no longer required, we will securely delete or anonymise it.
 

12. Your rights

Under applicable data protection law, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data where legally possible

• Request restriction of processing in certain circumstances

• Object to certain processing

• Receive your personal data in a structured, commonly used and machine-readable format where applicable

• Withdraw consent where processing is based on consent

You can exercise your rights by contacting:

ringtailll@outlook.com

We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD).
 

13. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.
 

14. Children's privacy

Our website is not specifically directed at children.

We do not knowingly collect personal data from children where such collection would require parental consent.

If you believe that a child has provided us with personal data, please contact us at ringtailll@outlook.com.
 

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page together with the date of the most recent update.
 

16. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Ringtailll
Constabelstraat 78
9200 Schoonaarde
Belgium

Email: ringtailll@outlook.com
Phone: +32 486 57 55 51